Effective Date: December 11, 2024
Strategic Funding Partners, Inc. d/b/a Merchant Cash Group (referred to hereafter as “MCG”) is committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, disclose, and protect your information when you receive emails or text messages from us or send emails or text messages to us. By interacting with our communications, you agree to the practices described in this policy.
- Information We Collect and How We Collect It
We may collect the following information:
- Personally Identifiable Information: MCG collects information that can identify you, including but not limited to, your name, address, telephone number, mobile number, email address, and Social Security Number (collectively, “Personally Identifiable Information” or “PII”). PII can also be information provided to MCG by or through others, such as that provided by co-applicants or affiliates.
- Non-Personally Identifiable Information: MCG also collects information such as, but not limited to, demographic data or data about your online activity which should not be able to be used to identify you (collectively, “Non-Personally Identifiable Information” or “NPII”).
- Usage Information: We may automatically collect details about how you interact with our emails and text messages, such as open rates, link clicks, and other engagement metrics.
- Device Information: If you interact with our messages through a mobile device, we may collect information such as your device type, operating system, and unique device identifiers.
How we may collect information:
- Information provided by or about you: Information may be collected when you or others provide information to MCG. This Information may be provided to MCG through an online form, over the phone, by email, by facsimile, or by any other means.
- Information from service providers: Information may be collected from third party service providers, such as service providers that may have data about your financial profile, home, or other demographic information and, in some circumstances, credit bureaus.
- Information from cookies and other tracking technologies: MCG, like many other companies, may use, among other things, cookies, web beacons, and similar technologies to record your preferences, track the use of MCG’s Site and collect Information. This information may include things such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. MCG may combine this automatically collected log information with other Information MCG collects about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of MCG’s Site may not function properly.
- How We Use Your Information
We use your information for the following purposes:
- To send you account-related notifications, promotional offers, and updates related to our services.
- To improve our communication strategies and enhance user experience.
- To comply with legal and regulatory requirements.
- To prevent fraud, unauthorized access, and ensure security.
- Deliver the products and services you requested.
- Improve customer service.
- Improve MCG’s website.
- Personalize your user experience.
- Communicate with you about products or services that may be of interest to you.
- Manage MCG’s business.
- Refer you to other businesses that sell products or services in which you may be interested.
- How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: We may share information with trusted third-party vendors that assist us in delivering our communications.
- Legal Obligations: If required by law, regulation, or legal process, we may disclose information to government authorities or other relevant entities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.
- Third Parties: In submitting an inquiry and providing information to obtain a merchant cash advance (in which you sell to MCG future anticipated receipts at a discounted price) or by providing MCG information for any other reason, you agree that MCG may share your Information with, or sell your information to, other merchant cash advance providers or any third parties, including but not limited to, third parties that offer loans or debt relief services. PLEASE NOTE: Third parties may retain or use your Information whether or not you use their services and should be contacted directly to address any questions concerning their privacy and information sharing practices.
- Vendors: MCG may share your Information with vendors that perform certain services on MCG’s behalf including, but not limited to, banking data providers, marketing partners, or entities providing business analysis and/or website or product support, and in some circumstances, credit bureaus.
- Other Scenarios of Information Sharing: You are hereby advised that MCG may disclose your Information at MCG’s sole discretion under circumstances that include, but are not limited to:
- In response to a subpoena or similar investigative demand, a court order, a request for cooperation from a law enforcement agency, self-regulatory body, or other governmental agency; to establish or exercise MCG’s legal rights; to defend against legal claims; or as MCG reasonably believes is required by law. In such cases, MCG may raise or waive any legal objection or right available to it.
- When MCG believes disclosure is appropriate to investigate, prevent, or take action regarding actual or suspected illegal activity or other wrongdoing; to protect and defend the rights, property, or safety of MCG, MCG’s users, MCG’s employees, or others; or to enforce MCG’s Site terms and conditions or other agreements or policies.
- In connection with a substantial corporate transaction involving MCG’s business, such as a sale of MCG or any entity, brand or division thereof, a divestiture, merger, consolidation, asset sale, or bankruptcy.
- To adhere with any relevant laws and regulations.
- Your Choices and Rights
You have control over how we communicate with you:
- Opt-Out: You can unsubscribe from our emails by clicking the “Unsubscribe” link in any email. To stop receiving text messages, reply “STOP” to any message or contact us directly.
- Update Information: You may update your contact information by logging into your account or reaching out to our customer service team at [email protected] or 866-610-6569.
- Do Not Track: Certain browsers or devices may allow you to set a “Do Not Track” preference. We will honor such requests as applicable by law.
- Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
- Children’s Privacy
Our communications are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such information, we will delete it promptly.
- Changes to This Privacy Policy
We may update this policy from time to time. Changes will be effective upon posting to our website or notification through email or text. Please review this policy periodically to stay informed about our practices.
- Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Strategic Funding Partners, Inc. d/b/a Merchant Cash Group
5745 SW 75th Street, Suite 110, Gainesville, FL 32608
866-610-6569
[email protected]
By continuing to receive our emails and text messages, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
